Covid-19 Information
Family Hotel overlooking the bay in paleokastritsa
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Family Hotel overlooking the bay in paleokastritsa
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Fine Print

Covid-19

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In response to the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). We offer waiter service breakfast (not buffet)

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Odysseus Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

 

HEALTH & SAFETY PLAN

YOUR HEALTH & SAFETY OUR TOP PRIORITY

The outbreak of COVID-19 has had an enormous impact on our lives, our societies and our economy. Greece’s prompt action and remarkable efforts have led to the containment of the virus.

At ODYSSEUS Hotel, we are delighted to welcome our guests back, making the most of our unique family touch and impeccable Greek essence to bring to life enriching experiences for you.

We are looking forward to welcoming you soon with all our heart to our safe and protected hotel & Villa under the Greek sun!

DETAILED PREVENTION PLAN FOR EVERY HOTEL AREA

  1. Operation at low occupancy to ensure proper distancing
  2. Intensified cleaning & disinfection across all high- volume touchpoints & guestrooms
  3. Disinfectant dispensers for guests in public areas
  4. High standards of food safety procedures.
  5. Social distancing specifications in all areas
  6. Simple & fast check-in / check-out procedures.
  7. Doctors on call 24/7 to provide special care to our guests
  8. Ongoing training for our compliant staff

STAFF

Training for all staff on hygiene and prevention measures

Staff will be measured at the beginning of each shift as part of individual responsibility

Staff equipped with PPE and trained in its correct use to guarantee everyone’s safety

Social distancing measures

FRONT DESK

Simple & fast electronic check-in and check-out

Prioritization of payment by contactless credit card

Social distancing measures between guests and employees

Disinfection and sterilization of magnetic keys cards and keys, pens, money & credit cards after each use

PUBLIC AREAS

Increased cleaning and disinfection across all high- volume touchpoints, with special attention to restrooms

Daily natural ventilation of all areas

Maximum capacity established and rearrangement of furniture in order to guarantee minimum safety distance between people

Elevators to be used by one person, families or guests of one room at a time

Health stations with disinfectant dispensers throughout the hotel

ROOMS

Complete disinfection of rooms, bathrooms and all high touchpoints

All extraneous items to be removed from the room (extra pillows, blankets)

Social distancing between cleaning staff and guests

Disinfection of all furniture made out of fabric with steam cleaners and disinfectants

All cleaning and disinfectant materials used are non-toxic and safe particularly for people with allergies.

Ventilation of rooms after evacuation.

HIGH-TOUCH DEEP CLEAN AREAS IN THE GUEST ROOM

SWITCHES & ELECTRONIC CONTROLS

Lights, lamps, switches and remote controls

KNOBS & HANDLES

Doors, windows, closets, drawers, furniture knobs and handles BATHROOM SURFACES

Toilet and bathroom handles, bathroom curtains, toilet seat and flush, shower control, taps, dispensers, tub controls and sink faucets

CLIMATE CONTROL PANELS

Remote controls

TELEPHONES & REMOTE CONTROLS

Handsets, dial pads and function buttons

BED & BEDDING

All bed linens including duvet covers, pillowcases and sheets, bed scarfs and bedspreads

BATH AMENITIES

Bathroom vanities and accessories, soap dishes, amenity trays and hair dryer

HARD SURFACES

Tables, desks, chairs, food contact surfaces, nightstands, mirrors, frames and all hard surfaces

CLOSET ITEMS

Wardrobes, hangers, iron, safe handle

RESTAURANT & BARS

Hand sanitizer dispensers at the restaurant & bars

Strict personal hygiene policies for our staff

Reduction of seating capacity & arrangement of tables to allow a maximum of 4 persons for 10 sq.m.

Guests will be seated at their tables, served by our staff

Disinfection of tables and chairs before & after each service

High standards of food safety and hygiene

Menu available through contactless QR Codes or printed for single use

RECREATION AREAS

Maintenance of social distancing of at least 1,5m

Cleaning and sanitization of all surfaces / door handles / after each use

For pool, water recirculation time every 4 hrs & acceptance of 1 bather for every 5 sq.m. of water

Disinfection of lounge chairs after each sitting

Excellent hygiene practices at massage and beauty treatments

GUESTS ADVISED TO

Maintain social distancing at all times

Wash & disinfect your hands frequently

Maintain a good personal hygiene

Change daily into clean clothes

Avoid touching eyes, nose & mouth

Cover your mouth & nose of you sneeze or cough

Keep your hands & disinfected when you are in public areas

In case you are not feeling well, stay in your room and call the reception – doctors on call 24/7.

 

We are looking forward to meeting you soon to our safe and welcoming hotel & villa